Job Description

Front Desk Attendant

Serves hotel guests by performing the following duties. Essential duties and responsibilities include the following. Other duties may be assigned.

• Maintains consistent lobby presence for prompt and efficient guest service.
• Ensure arriving and departing guests receive immediate attention through portage, door opening, parking and information about Stowe and TFL in particular.
• Maintain awareness of current events and all incoming groups and their needs.
• Promptly and accurately deliver baggage of arriving and departing coaches.
• Maintain clean front entrance through sweeping/ shoveling of front, cleaning ash trays and picking up any refuse.
• Complete seasonal tasks as necessary, including but not limited to: shoveling balconies, shuttle runs, starting fires in fireplaces, etc.
• Make deliveries of gifts, flowers and other amenities.
• Cover switchboard agents during breaks or staff shortages.

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