A Hotel Front Desk Agent is usually the first person who greets you when you walk into a hotel. Their key duties include distributing room keys, registering guests, and verifying reservations. They are also tasked with helping guests with any questions or complaints.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Excellent communication and organizational skills.
Strong interpersonal and problem-solving abilities.
Highly responsible and reliable.
Ability to remain calm while under pressure
Ability to work cohesively as part of a team.
Ability to stand for most of your shift.
Hotels operate 24/7 therefore schedules may at times fluctuate based on the needs of the business.
Standing, walking, bending, stretching, twist, or lifting as much as 25lbs. throughout your scheduled shift.
At least one-year Front Desk Experience as Guest Services Agent, or two years' experience in the Hospitality field.
Experience with Marriott Full-Service PMS systems preferred.
High School or GED required
Associates degree in related or business administration preferred.
Must clear background screening
DoubleTree Carson provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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